1. General conditions
The Website is administered by private person. Its objective is to provide information and suggest itineraries for users who wish to learn about and/or visit Montenegro.
There is no commercial or other interest in the selection of the content presented on the Website. The contents of the Portal are based on editorial and marketing criteria with the sole purpose of facilitating the choice of Montenegro as a tourist destination.
However, prior to any consultation of the Website, its Terms Of Use And Personal Data Processing Policy must be read.
In visiting and using the Website, the visitor/user accepts its terms and conditions without any reservations. If the visitor/user does not accept them, they must leave the Website immediately.
Additional information may be obtained via e-mail; at info@monteguide.com.
2. Property Rights
All contents of the Website, namely, texts, photographs, images, illustrations, drawings, graphics, engravings, trademarks, logos, advertising, audio or video materials, web design and software or any other distinctive signs susceptible to commercial and industrial use, are protected in the general terms of law and by the legislation on intellectual and industrial property, copyright and related rights, and cannot be used outside the Website without the prior written permission.
Without prejudice to the foregoing, the user may download or copy the contents of the Website strictly for personal use.
It is expressly prohibited to use the Website for illegal purposes.
Usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminally punishable.;
We reserve the right to take legal action against the authors of any copy, reproduction or other unauthorized use of the content of the Portal by third parties
3. Personal Data Processing
With the entry into force on 25 May 2018 in all Member States of the European Union, of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation (GDPR)), it is necessary to publicize this Policy for the Institute’s Personal Data processing, which underpins us to be in compliance with the rules for personal data protection
This Policy therefore establishes the basis on which personal data obtained or provided by the respective owners are processed by this Website. The term "personal data", as used in this Policy, refers to certain information such as names, email address or any other information that may be used to identify the holder. To navigate the public areas of this Website it is not necessary to provide personal information.
3.1 Purposes of Personal Data Collection
The personal data collected in the portal www.monteguide.com is processed in the promotion of the Destination and the provision of information for users who wish to learn about and/or visit Montenegro.
Personal data may also be processed to answer questions, make suggestions or respond to complaints from the respective data subject.
3.2 Subcontractors
Website Monteguide.com may use subcontractors for the maintenance, accommodation and management of its computer systems and equipment, under the terms permitted by the law, which regulates the processing of personal data. These entities are obliged to maintain confidentiality and to guarantee the security with respect to the data of the users of the website www.monteguide.com and may not use such data for any other purposes, or for their own benefit, nor relate them to other data they may have.
In any case we are responsible for the personal data that is made available.
3.3 Retention of personal data
The length of time during which personal data is stored and retained varies according to the purpose for which the information is processed.
Website Monteguide.com retains personal data only for as long as necessary in order to achieve the purpose for which it was provided or to fulfil any contractual or legal obligations to which it is attached.
Thus, and whenever there is no specific legal requirement, the data will be kept only for the minimum period required for the pursuit of the purposes that led to its collection or subsequent processing, under the terms defined by law.
3.4 Minors
Minors under the age of 16 must obtain parental or guardian authorization before accessing or making personal data available on the Portal.
It is the responsibility of the legal guardian or parents to identify content and pages accessed by minors under 16.
4. Privacy
Website Monteguide.com fully respects the right to privacy of the users of the Website, which is why, as a matter of principle, it does not capture or use browsing information associated with the identification of its visitors, limiting the collection of information of a personal nature to that which is voluntarily provided by the visitors/users, and which is used exclusively for the purposes for which it is intended.
In addition to the foregoing, it should be clarified that the Portal collects and uses the following information, in line with the provisions on cookies:
-the user’s country of origin, in order to improve the alignment between his or her objectives and interests and the information that is shown;
-information expressly indicated by the user regarding contents and other pages, which he or she can then organize in order to create a plan for his or her visit, and which are stored between visits (for users with cookies or with login), in order that the Portal may provide a support service for the planning of a trip to Portugal by the visitor and/or a group
-information expressly indicated by the user on his or her profile and interests in order to show the contents that best suit the visitor
-the identification of the visitor who registers, subscribes to newsletters or requests information, regardless of the computer they use, with the creation of login details consisting of an email address and a password.
Any type of interaction with the website will be registered for the purposes of quality control and reporting, namely, but not exclusively, that which is submitted for the purpose of registration, information requests and hobbies.
The updating and rectification of personal data can be done on the portal in the Registration/Profile area.
5. Exclusion of Liability
Website Monteguide.com reserves the right at any time to suspend, modify or discontinue the publication of all or part of the Website. Visitors/users accept that access to the Website and its channels and services may be terminated at any time, with or without prior notice, and Monteguide.com be held accountable for that fact.
Monteguide.com undertakes to make every effort and diligence necessary to maintain the normal functioning of the Website, with the availability and continuity possible with regard to the existing technical means, adopting at all times the best international practices generally employed in the sector, in particular in the field of security and guaranteeing the confidentiality and privacy of the Website’s visitors/users, and avoiding, also by all possible means, the existence of viruses or other harmful elements that may cause changes in the visitor's computer system.
Without prejudice to the stated commitment, Monteguide.com cannot guarantee, and therefore declines responsibility, for damages caused by interruptions, malfunctions or deficiencies in the Portal’s operation. Similarly, Monteguide.com cannot ensure that the Website works properly on a permanent basis, and that it is at all times free of viruses or other harmful elements that may damage or cause changes in the visitor's computer system, its electronic documents or files, and is in no way responsible for any damages caused.
Monteguide.com also disclaims any liability for damages that may result from interference or behaviour of third parties that violate personality, intellectual and industrial property rights, trade or industrial secrets, unfair competition and illicit publicity, as well as the result of abusive interference that may affect privacy and the secure use of the Website.
Monteguide.com shall make every effort to ensure that the information and facts on the Portal are amongst the best and most relevant. However, Monteguide.com shall provide no explicit or implicit guarantee that the information of the Website that is provided, produced or issued by third parties is always up to date and correct and does not assume any responsibility for the direct and/or indirect consequences arising from the use of the information provided. Monteguide.com therefore recommends that users of the Website directly contact the organizations and companies mentioned, in order to confirm the information collected.
Monteguide.com thanks the visitor/user to inform him/her whenever he/she finds incorrect and/or outdated information on the Portal, in order that they may be corrected.
6. Cookies
The portal uses a mechanism called cookies, which are small text files stored on the user's computer and which enables Monteguide.com to identify the computers that access the Portal and what content is of interest to its users.
Although Monteguide.com does not provide third parties with any individualized information, even on an anonymous basis, the Website stores aggregated statistical information about the preferences of its visitors and may transfer them to official entities in the tourism sector
The cookies allow the website to recognize the user of a computer on a subsequent visit, where the new visit is regarded as a continuation of the previous one.
The use of cookies can be turned off on your computer. On some operating systems and/or browsers it can be turned off only for certain websites. Refer to your computer's manual for this operation.
If you turn off the use of cookies, the Website will treat you as a new user whenever you access it and will not keep any of your information among the visits you make.
At the same time, the non-use of cookies may result in the inoperability of certain features of the Website.
7. Links
The Portal contains websites of companies and tourist entities and other sources of information that may be of interest to the visitor/user. Monteguide.com declines any responsibility with regard to the information provided by these websites, nor does it have control over the policy of handling personal data and security of those websites.
8. Changes to the Terms of Use and Personal Data Processing Policy
Monteguide.com reserves the right at any time to make adjustments or changes to these Terms of Use and Personal Data Processing Policy, by publishing such changes in its own dissemination methods.
10. Interpretation and Jurisdiction
The interpretation of these Terms Of Use And Personal Data Processing Policy, as well as the resolution of any disputes arising within the scope of the Portal, shall be regulated exclusively by Montenegrin law.
